How do I report a side effect to the TGA?
Report it online to the TGA through its Adverse Event Management System, or ask your GP, nurse practitioner, midwife or community pharmacist to help you report it. Get medical advice first if you feel unwell. Reports about medicines such as Ozempic, Wegovy or Mounjaro help the TGA spot new safety problems.
How do you make a report?
Use the TGA's online Adverse Event Management System, and give as much information as you can.1
You can also ask a health professional, such as your GP, nurse practitioner, midwife or community pharmacist, to help you report. If you're not sure which kind of report fits, choose the closest option and the TGA will check it.1 The Ozempic leaflet says you can report side effects to your doctor, or directly at tga.gov.au/reporting-problems.2 Ozempic is marked for additional monitoring, so reports help the TGA spot new safety information quickly.2
What if the problem is with the pen itself?
A fault with a device goes through the TGA's Medical Device Incident Report system, and its help line is 1800 809 361.1
A suspected manufacturing, storage or handling defect in the medicine has its own online form.1 Whichever form you use, the TGA asks for as much information as you can give.1
What about fake or unregistered products?
Report those too: the TGA takes reports of counterfeit medicines on 1800 020 653, by email or online.3
It also wants side effects from unapproved medicines reported.3 The same TGA page takes reports of advertising that breaks the TGA rules, and of suspected illegal supply.1 If symptoms are severe, get help first: see When should I call 000 on a GLP‑1? Common and serious side effects are in Guide 5.
Should you stop the medicine?
Not on your own for milder effects: the Ozempic leaflet says to tell your doctor or pharmacist about anything that makes you feel unwell.2
For serious effects, such as sudden or worsening eyesight problems, it says to call your doctor straight away or go to the emergency department.2 Reporting is separate from getting care, and it doesn't replace it.
Read the full picture
Related questions
Sources
- TGA. Reporting adverse events for consumers. Updated 2 Sep 2026. tga.gov.au
- Novo Nordisk. Ozempic (semaglutide) Consumer Medicine Information, prepared August 2026. Australian leaflet. medsinfo.com.au (PDF)
- TGA. Counterfeit weight loss products claiming to contain GLP-1. Safety advisory, 2 Mar 2026. tga.gov.au
Last checked 12 Oct 2026 · Next review due 12 Oct 2027 · Report an error
How this answer was made. Written by the GLP Guidebook team from the sources above, all checked on 12 Oct 2026. We don't publish medicine prices, and we don't name, rank or link to sellers or telehealth services. It's general information, not medical advice, and nothing here is an offer to supply any medicine. Talk to a GP, pharmacist or other qualified prescriber before starting, stopping or changing any medicine. How we write