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Guide 3 of 9 · Stage: Decide

What are my options for losing weight? Where GLP-1 medicines fit

Food and activity, NHS programmes, orlistat, GLP-1 medicines, balloons and surgery, side by side, with NHS criteria and costs.

The short answer

There are five main routes:

  1. Lifestyle changesFood, activity and support. The base for all the others.
  2. An older weight-loss pillOrlistat, on prescription or at a lower dose from a pharmacy. It helps a little.
  3. GLP-1 medicinesSuch as semaglutide (Wegovy) and tirzepatide (Mounjaro)
  4. Endoscopic proceduresDone through the mouth, without cutting the skin
  5. Weight-loss surgeryThe largest, longest-lasting loss, but a major operation

They differ a lot in weight lost, risk and cost. Medicines, procedures and surgery are added to lifestyle changes, not used instead of them. Procedures and surgery are only for much higher BMIs. Talk to your GP before starting, stopping or changing any treatment. See which are for you

Key facts

Lifestyle programmes
About 9% of body weight lost after 1 year in a large trial, 6% after 10 years1
Older pill
Orlistat adds a few kilos of loss2,3
GLP-1 medicines
About 15–21% lost in trials of people without diabetes. Weight returns after stopping.4,5,6
Surgery
The largest and longest-lasting loss: about 25% of body weight 10 years after a gastric bypass, with operation risks7,8
NICE's view
Every weight-loss medicine should go alongside a reduced-calorie diet and more activity9
On this page
  1. Which options are for you?
  2. How do the options compare?
  3. Can food and activity changes alone help?
  4. What about pills, and other medicines that lower weight a little?
  5. Where do GLP-1 medicines fit?
  6. Who is weight-loss surgery for in the UK?
  7. What are gastric balloons and endoscopic sleeves?
  8. How does the NHS build up care?
  9. Questions people ask

Which options are for you?

It depends mostly on your BMI and your health. Lifestyle changes are for everyone. Medicines come in at a lower BMI. Procedures and surgery are for much higher weights.

Lifestyle changesEveryone, at any weight
Adding a medicineUK licences: BMI 30 or more, or 27 with a weight-related condition. NHS criteria are stricter.10,9
Endoscopic proceduresStudied in people with a BMI of about 30–4011,12
Weight-loss surgery (NHS)BMI 40 or more, or 35 with a condition that weight loss could improve; assessment from 30 with recent type 2 diabetes9
BMI along the bottom. Lighter shading means "only with another condition". The kilograms are for someone 170 cm (5 ft 7 in) tall. For people of South Asian, Chinese, other Asian, Middle Eastern, Black African or African-Caribbean background, NICE lowers the NHS medicine and surgery thresholds by 2.5. Check your own BMI

So if your BMI is in the high 20s, the choice is usually between lifestyle changes alone and lifestyle changes plus a medicine. At 170 cm (5 ft 7 in), a BMI of 27 is about 78 kg (12 st 4 lb). NHS surgery usually starts around a BMI of 35 to 40, about 101 to 116 kg (15 st 13 lb to 18 st 4 lb) at the same height.10,9

The NHS and a medicine's licence use different numbers. The licence says who a medicine can be prescribed for. A private prescriber can use it from a BMI of 30, or 27 with a condition such as high blood pressure, and the licence doesn't lower that for any ethnic group.10 NHS criteria are stricter: NICE recommends Mounjaro from a BMI of 35 with at least one weight-related condition, and the NHS in England is offering it to the highest-need groups first.9,13 See Mounjaro on the NHS.

These are points where you and a doctor can start a conversation, not rules that you must or must not have something. Guidelines also look at your health, not just your weight.9,8

How do the options compare?

In trials, surgery led to the most weight loss. GLP-1 medicines came next, but only while people kept taking them. Lifestyle programmes and pills led to less.

The numbers below come from different trials, with different people. So treat them as rough guides. They are not a direct comparison. "Weight lost" is the average share of starting body weight.

At a glance: average weight lost by someone starting at 90 kg (14 st 2 lb). Lighter shading shows a range.
  1. Dummy injection (for comparison)2–3 kg4,5
  2. Orlistat (pill)~3 kg more than a dummy pill2
  3. Lifestyle programme~8 kg1
  4. Gastric balloon~9 kg11
  5. Endoscopic sleeve (ESG)~12 kg12
  6. GLP-1 medicine~13–19 kg4,5
  7. Gastric bypass surgery~23–29 kg7

Rough guide only: different trials, different people and different lengths of time. Details for each option are below.

Each option in detail. Weight lost is the average share of starting weight.

Lifestyle programme

Ongoing

A structured plan: a calorie target, regular activity, and regular sessions with a dietitian or coach. More ↓

About 9%about 8 kg of 90 kg

At 1 year, falling to about 6% at 10 years1

This is an average, not a limit. In the same trial, about 1 in 4 people had kept off 10% or more 8 years later. The people who kept it off were the ones who kept up the habits.14

Time to work
Most loss in the first year1
Main downsides
Hard to keep up; some weight creeps back1
Cost in the UK
NHS programmes where you're eligible, such as Healthier You in England15Private programmes and food costs vary

Orlistat (pill)

Ongoing

A capsule taken with meals, up to 3 times a day, that stops some of the fat you eat from being absorbed. More ↓

About 3 kgmore than a dummy pill

Over 4 years2

Time to work
Stop after 3 months if you haven't lost 5%3
Main downsides
Oily, loose stools; needing the toilet urgently3
Cost in the UK
On an NHS prescription: £9.90 per item in England, free in Scotland, Wales and Northern Ireland16,17,18,19The lower-dose pharmacy version is bought at the pharmacy's price

GLP-1 medicine

Ongoing

A weekly injection or daily tablet that makes you less hungry. Explained in Guide 2. More ↓

About 15–21%about 13–19 kg of 90 kg

Semaglutide to tirzepatide at its top dose, after 68–72 weeks.4,5 Less with type 2 diabetes: about 10%20

Time to work
Doses rise over 16–20 weeks4,5
Main downsides
Stomach side effects, rarer serious risks; weight returns on stopping21,6
Cost in the UK
NHS: the usual prescription charge (£9.90 per item in England, free elsewhere in the UK)16,17,18,19Private: you pay the full price. Mounjaro's list price is £133 to £330 per 4-week pen, before VAT, depending on dose13

Gastric balloon

One-off, temporary

A soft balloon is put into your stomach through the mouth, so there's less room for food. It's taken out after about 6 months. More ↓

About 10%about 9 kg of 90 kg

At 6 months, about 8% at 1 year11

Time to work
6 months, then removed11
Main downsides
Feeling sick and vomiting are very common11
Cost in the UK
We found no official UK price

Endoscopic sleeve (ESG)

One-off

Stitches are put inside your stomach through the mouth to make it smaller. No cuts in the skin. More ↓

About 14%about 12 kg of 90 kg

At 1 year12

Time to work
Within a year12
Main downsides
Serious problems in about 2 in 10012
Cost in the UK
We found no official UK priceNICE says it should be done in specialist weight management centres22

Weight-loss (bariatric) surgery

One-off, lifelong follow-up

An operation that makes your stomach much smaller. Some types, like gastric bypass, also reroute the gut so food skips part of it. More ↓

About 25–32%about 23–29 kg of 90 kg

Gastric bypass: 32% at its peak (1–2 years), 25% at 10 years7

Time to work
Peak at 1–2 years7
Main downsides
Operation risks, repeat operations, lifelong vitamins and check-ups8,23,9
Cost in the UK
On the NHS if you meet the criteria, though availability varies by area24The NHS says private surgery "can be expensive"; we found no official price24

We show only official prices: NHS prescription charges and the maker's list price published by NICE. Private clinics and pharmacies set their own prices, and we don't list or compare them. GLP-1 and orlistat costs repeat every month.

In the medicine trials, the dummy-injection groups lost 2.4% and 3.1%, or about 2–3 kg.4,5 These are averages, and results vary from person to person. In those trials, about 14 in 100 people on semaglutide and 9 in 100 on tirzepatide lost less than 5% of their weight.4,5

Can food and activity changes alone help?

Yes, for many people. Structured programmes helped people lose around 6–9% of their weight, and cut their risk of diabetes.

Start here. Lifestyle change is the first step and the base for every other option. It's the only one with no medicine or procedure risks. NICE says to encourage better eating and more activity even when they don't lead to weight loss, because of the other health benefits.25 The trial figures below are averages: some people lose far more, and how much you lose depends a lot on how well you can keep up the changes.14

One large trial, Look AHEAD, followed 5,145 adults with type 2 diabetes.1 The programme set a calorie target and about 3 hours of activity a week, with frequent group and one-to-one sessions.1 People lost 8.6% of their weight in the first year, against 0.7% with usual care.1 After about 10 years, they were still 6.0% lighter, against 3.5%.1

In the US Diabetes Prevention Program, 3,234 people with high blood sugar (prediabetes) took part.26 The lifestyle group lost 5.6 kg (about 12 lb) on average over about 3 years, against 0.1 kg on a dummy pill.26 Their rate of new diabetes was 58% lower: 4.8 cases per 100 people a year, against 11.0.26

UK note. In England, adults found to be at high risk of type 2 diabetes can be referred to the Healthier You: NHS Diabetes Prevention Programme, a behaviour-change programme.15 The UK DiRECT trial showed that a diet plan led by GP practices could put type 2 diabetes into remission for many people (see the questions below).27 Ask your GP practice what's offered where you live.

Food: how much to cut

To lose weight, NICE says you need to take in less energy than you use, whether by eating less fat, fewer carbohydrates or another method.25 US guidelines put a number on it: about 500–750 calories a day less than your body uses.28 That's a cut from what you need, not a daily total. Someone whose body uses 2,200 calories a day would eat about 1,450–1,700.

NICE advises against restrictive diets that aren't nutritionally balanced. Low-calorie diets of 800 to 1,200 calories a day should only be used with specialist support, and for no more than 12 weeks.25

On a GLP-1 medicine, the risk is eating too little. People on these medicines eat 16–39% fewer calories without trying. Below about 1,200 calories a day for women or 1,800 for men, vitamins and minerals can fall short. So the focus shifts from cutting more to eating well: enough protein, vegetables, fruit, whole grains and pulses.29

Protein: the part most people miss

When you lose weight, some of it is muscle. Too little protein makes that worse, and a smaller appetite on a GLP-1 medicine makes protein harder to get.29

A simple daily target80–120 gof protein a day, suggested by four US obesity and nutrition societies in a 2025 advisory on GLP-1 medicines29
  • 0.8 g per kg of body weight is the usual minimum for adults.
  • 1.2–1.6 g per kg has been proposed while you're losing weight.
  • Don't go below 0.4–0.5 g per kg, which leads to muscle loss, or stay at 2 g per kg or more for long.29

The same advisory says to pair protein with strength exercise at least 3 times a week, plus at least 150 minutes of moderate activity like brisk walking.29 If you have kidney disease, ask your doctor before raising your protein.

What to put on the plate

NICE points people to the NHS Eatwell Guide for a balanced diet over the long term.25 You don't need every meal to match it; aim for the balance over a day or a week.30

Most of what you eat
  • At least 5 portions of fruit and vegetables a day: just over a third of what you eat30
  • Starchy foods like potatoes, bread, rice and pasta, choosing wholegrain or higher-fibre kinds: just over a third30
  • Beans, pulses, fish, eggs and lean meat; at least 2 portions of fish a week, 1 of them oily30
Smaller amounts
  • Some dairy or alternatives, choosing lower-fat and lower-sugar kinds30
  • Unsaturated oils and spreads, in small amounts30
  • Foods high in fat, salt and sugar, like cakes, biscuits and sugary drinks, less often30
  • Fruit juice and smoothies: no more than 150 ml a day in total30

Activity and support

Activity. The NHS advises adults to do at least 150 minutes of moderate activity a week, like brisk walking, or 75 minutes of vigorous activity, like running. It adds strengthening activities on at least 2 days a week.31 For people on a GLP-1 medicine, the US advisory above suggests strength exercise at least 3 times a week.29 NICE says people who have lost weight may need 60 to 90 minutes of activity a day to keep it off.25 Speak to your GP first if you haven't exercised for a while or have a medical condition.31

Support. NICE says that when a weight-loss medicine is prescribed, you should also be offered support with diet, activity and behaviour.9 WHO also says diet and activity programmes may be offered alongside GLP-1 medicines.32

What about pills, and other medicines that lower weight a little?

One older weight-loss pill, orlistat, is widely used in the UK. It helps a little. Some diabetes medicines also lower weight a little.

Orlistat stops about a third of the fat in your food from being absorbed; it passes out in your poo.3 It's available as Xenical on prescription, or at a lower dose as Alli or Orlos from a pharmacy.3 On the NHS it's prescribed at a BMI of 30 or more, or 28 or more with a weight-related condition such as type 2 diabetes or high blood pressure.3,9 In a 4-year trial, people on orlistat lost 5.8 kg, against 3.0 kg on a dummy pill.2 Fatty or oily poo, needing the toilet urgently and wind are common.3 The NHS says not to carry on past 3 months if you haven't lost 5% of your weight.3

Metformin is a diabetes medicine, not a licensed weight-loss one. In the Diabetes Prevention Program it led to 2.1 kg of loss on average.26 An international PCOS guideline says doctors should consider it for women with PCOS (polycystic ovary syndrome) and a BMI of 25 or more.33

SGLT2 inhibitors, such as dapagliflozin, lead to modest weight loss. Across 116 trials, people lost about 1.8 kg more than on a dummy pill.34

Naltrexone–bupropion (Mysimba) is a combination pill for weight. NICE does not recommend it for NHS use.35

Be careful with "fat burners" and slimming products. The US drug regulator warns that many weight-loss products sold as supplements or "all-natural" contain hidden drug ingredients, and can cause serious harm.36 The NHS says to buy orlistat only from a registered pharmacy, because some websites sell fake weight-loss medicines.3 The MHRA warns never to buy weight-loss medicines from beauty salons or through social media.37

Where do GLP-1 medicines fit?

They lead to more weight loss than pills or lifestyle alone. But they are a long-term treatment, and most of the weight returns if you stop.

Semaglutide (Wegovy) acts like the gut hormone GLP-1.20 Tirzepatide (Mounjaro) acts on GLP-1 and a second gut hormone, GIP.5 Guide 2 explains how they work. In every trial below, people also followed a diet and activity plan.4,5

Average weight lost in each trial. Kilograms are for someone who starts at 90 kg (14 st 2 lb).

STEP 1Semaglutide 2.4 mg (Wegovy), weekly

Adults without diabetes, 68 weeks.4

Semaglutide14.9%about 13 kg
Dummy injection2.4%about 2 kg
SURMOUNT-1Tirzepatide 15 mg (Mounjaro), weekly

Adults without diabetes, 72 weeks.5

Tirzepatide20.9%about 19 kg
Dummy injection3.1%about 3 kg
STEP 2Semaglutide 2.4 mg, weekly

Adults with type 2 diabetes, 68 weeks.20

Semaglutide9.6%about 9 kg
Dummy injection3.4%about 3 kg
SURMOUNT-5Tirzepatide vs semaglutide, head to head

The only trial that compared them directly, 72 weeks. Paid for by the maker of tirzepatide.38

Tirzepatide20.2%about 18 kg
Semaglutide13.7%about 12 kg

Only the last trial compared the two medicines directly; the others each tested one medicine against a dummy injection, so don't compare across them.

The NHS 5% check. NICE says that if less than 5% of your starting weight has gone after 6 months, you and your prescriber should consider stopping (semaglutide) or decide whether to carry on (tirzepatide).9

Tablets. Wegovy tablets (oral semaglutide) were licensed for weight in June 2026, and Foundayo (orforglipron) in August 2026.39,40 The trial results on this page are for weekly injections.4,5

What happens when you stop. A year after stopping semaglutide, trial participants had regained about two-thirds of the weight they lost.6 In a tirzepatide trial, everyone first took the medicine for 36 weeks and lost about 21% of their weight.41 Then some were switched to dummy injections. Over the next year, their weight went up by 14% of what they weighed at the switch.41 For someone who weighed 85 kg (13 st 5 lb) by then, that is about 12 kg (85 × 0.14 = 11.9). Those who stayed on tirzepatide lost a further 5.5% over the same year.41 Guide 9 covers stopping.

Cost. On the NHS you pay the normal prescription charge: £9.90 per item in England, and nothing in Scotland, Wales or Northern Ireland.16,17,18,19 In England, people with diabetes treated with medicines can get an exemption certificate, so they don't pay.42 Privately, you pay the full price. NICE publishes Mounjaro's list price for a 4-week pen: £133 for 2.5 mg, £180 for 5 mg, £255 for 7.5 mg and 10 mg, and £330 for 12.5 mg and 15 mg, before VAT.13 Private services set their own prices on top. Guide 6 covers costs and safe ways to get them.

Who it's for. UK licences allow these medicines from a BMI of 30, or 27 with a weight-related condition.10,40 On the NHS, Wegovy and Saxenda for weight are only given in specialist weight services, for up to 2 years, and Mounjaro is being rolled out in stages through GPs in England.9,43,13 That is a point where you and a doctor can start talking about it. It does not mean you should take one. Guide 4 covers who should and shouldn't take them.

Who is weight-loss surgery for in the UK?

Surgery is for people with a higher BMI, often with a health condition that weight loss could improve. It gives the largest, longest-lasting loss, but it is a major operation.

NHS thresholds

NICE says adults should be offered a referral to a specialist weight service to see whether surgery suits them if they:9

  • have a BMI of 40 or more, or
  • have a BMI of 35 to 39.9 with a significant health condition that could improve with weight loss, such as type 2 diabetes, high blood pressure, sleep apnoea or fatty liver, and
  • agree to long-term follow-up after surgery, such as yearly reviews for life.9

People with type 2 diabetes diagnosed in the past 10 years may get a faster assessment: offered from a BMI of 35, and considered from 30.9 For people of South Asian, Chinese, other Asian, Middle Eastern, Black African or African-Caribbean background, NICE says to consider these thresholds 2.5 lower.9,24 Availability varies across the UK.24 Newer guidance from US and international surgeons (2022) offers surgery from a BMI of 35, or 27.5 for Asian people.8

Results

A Swedish study followed over 4,000 people. Gastric bypass led to 32% loss at its peak, and 25% after 10 years.7 Gastric banding, which puts a band around the stomach, led to less: 20% and 14%.7 People who had surgery were less likely to die during the study than similar people who didn't.7

Diabetes. In a US trial, 5 years after surgery, 29 in 100 (bypass) and 23 in 100 (sleeve) had near-normal blood sugar.46 With medicines alone, it was 5 in 100.46 In a Finnish trial, about 1 in 4 to 1 in 3 had diabetes in remission at 10 years.23

Risks

  • Death around the time of the operation is rare: between 3 in 10,000 and 2 in 1,000.8
  • Over 10 years, 16–19 in 100 needed another operation.23
  • Acid damage to the food pipe was found in 31 in 100 after a sleeve, against 7 in 100 after a bypass.23
  • Other risks include blood clots, a leak from the stomach, gallstones and excess skin.47
  • NICE says the surgical service should follow you up for at least 2 years, then your GP should check your nutrition at least once a year for life.9

Cost. Surgery may be available on the NHS if you meet the criteria. You can also pay privately, which the NHS says can be expensive; we found no official private price.24

What are gastric balloons and endoscopic sleeves?

Both are done through the mouth with a camera tube (an endoscope), without cutting the skin.11,12 Neither removes any part of the stomach.11,12

Gastric balloon. A balloon is placed in the stomach using the endoscope. In a US trial, it was removed after 6 months.11 People lost 10.2% of their weight by then, against 3.3% with lifestyle alone.11 By 12 months, loss had eased to 7.6%.11 Feeling sick (87 in 100) and vomiting (76 in 100) were common, and 19 in 100 had it taken out early.11 The trial included adults with a BMI of 30 to 40.11

Endoscopic sleeve gastroplasty (ESG) reshapes the stomach from the inside.12 In a trial at nine US centres, adults with a BMI of about 30 to 40 (class 1 or 2 obesity) took part.12 They lost 13.6% at 1 year, against 0.8% with lifestyle alone.12 Serious problems happened in 2 in 100 people.12 In 2024, NICE said ESG can be used to treat obesity in adults, chosen by a specialist weight team and done only in specialist centres.22

How does the NHS build up care?

There is no single fixed order. Options can be combined, and diet and activity stay part of every plan.9,32

NHS weight services are often described in tiers. Local behavioural services are sometimes called tier 2. Specialist services, run by a team of doctors, dietitians and psychologists, include tier 3 and tier 4.48 Here is a simple picture of how the options fit:

  1. 1
    Food, activity and supportThe base for everyone, at every step above. Local behavioural programmes (sometimes called tier 2)25,48
  2. 2
    Adding a medicineOrlistat from a GP or pharmacy; Mounjaro from a GP in England for groups offered it first; Wegovy and Saxenda in specialist services9,3
  3. 3
    Endoscopic proceduresGastric balloon or ESG, done through the mouth. Studied in people with a BMI of about 30–4011,12,22
  4. 4
    Bariatric surgeryAssessed in a specialist service. Mainly from a BMI of 40, or 35 with a related condition9
This is not a ladder you must climb in order. People can skip steps, combine them or step down. A doctor matches the step to you.

For example, NICE says medicines may be used to keep weight steady or lower it while someone waits for surgery, if the wait is long.9 For people with recent type 2 diabetes and a BMI of 30 or more, a faster surgery assessment may be considered.9

Questions people ask

Can I just diet instead?

Yes. Changing what you eat and how much you move can work on its own, with no medicine, no procedure and none of their side effects. For many people it's enough, and it's the base of every other plan. The evidence for it is strong:

  • It prevents diabetes. In large trials, structured programmes led to 6–9% weight loss on average and far fewer new cases of diabetes: 58% fewer in the US trial.1,26
  • Big results are possible. In a UK trial called DiRECT, people with type 2 diabetes stopped their diabetes medicines and followed a diet plan: a few months of low-calorie meal-replacement shakes, then a slow return to normal food, with support. After a year, 1 in 4 had lost 15 kg (about 2 st 5 lb) or more, and almost half no longer had diabetes. Among those who lost 15 kg or more, 86 in 100 were free of it.27
  • People do keep it off. About 1 in 5 people with overweight manage to lose 10% of their weight and keep it off for at least a year. A US registry of people who succeeded has members who lost an average of 33 kg (about 5 st 3 lb) and kept it off for more than 5 years.49

What the people who keep it off have in common: about an hour of activity a day, a lower-calorie diet, eating breakfast, weighing themselves regularly, and eating the same way on weekdays and weekends.49

Not everyone gets these best results: trial averages are smaller, and some weight often creeps back over the years.1 If diet and activity alone don't get you far enough, medicines are added on top, not used instead.9

Is surgery safer than lifelong injections?

They're usually for different people. On the NHS, surgery is mainly for a BMI of 40 or more, or 35 or more with a related condition.9 GLP-1 medicines are licensed from a BMI of 30, or 27 with a weight-related condition.10 So at a BMI in the high 20s, surgery usually isn't on the table. Where both are options, they carry different risks. Surgery has a small risk of death at the time, and some people need a second operation.8,23 GLP-1 medicines have ongoing side effects, and most of the weight returns if you stop.21,6 Surgery may be available on the NHS if you meet the criteria; medicines carry a prescription charge in England, or the full price if you go private, for as long as you take them.24,16,13

Do herbal or "natural" slimming products work?

NICE's list of weight-loss medicines doesn't include any herbal product.9 In the US, many slimming products sold as supplements or "all-natural" have been found to contain hidden drugs.36 The NHS warns that some websites sell fake weight-loss medicines.3

Can I take metformin to lose weight?

Metformin isn't a weight-loss medicine. In a large trial, it led to about 2 kg of loss.26 Doctors use it for type 2 diabetes, and for some women with PCOS.33

If I take a GLP-1, do I still need to change what I eat?

Yes. NICE says all weight-loss medicines should be used alongside a reduced-calorie diet and more physical activity.9 WHO also says diet and activity support should go alongside them.32

Before you move on

  • Lifestyle changes are the base of every option, including medicines and surgery.
  • Orlistat is the main older weight-loss pill in the UK, and it helps a little.
  • GLP-1 medicines lead to more loss, but weight returns on stopping. NHS criteria are stricter than the licence.
  • Surgery gives the most lasting loss, but it's a major operation with lifelong follow-up.
  • There's no fixed order. A doctor matches the option to you.
Was this guide easy to understand?

Sources

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Last checked 12 Oct 2026 · Next review due Jan 2027 · Report an error

How this guide was made. Written by the GLP Guidebook team from the sources above: NICE and NHS guidance, MHRA notices, published trials, and official list prices published by NICE. We don't list or compare private providers' prices. It's general information, not medical advice. Talk to your GP or another qualified health professional before starting, stopping or changing any treatment. In an emergency, call 999. For urgent help that isn't an emergency, use NHS 111 (in Northern Ireland, call your GP surgery for the out-of-hours service). How we write